Privacy
BrandBinder stores the information needed to run a dealer portal: brand workspace data, dealer contact records, product and pricing data, hosted assets, form submissions, and campaign activity.
BrandBinder may process workspace names, staff users, dealer and rep companies, contacts, addresses, product catalogs, prices, hosted files, page forms, field-report responses and photos, submission time, IP address, device details, campaign activity, support messages, and application logs needed to operate the service.
Information is used to provide authorized portal access, publish current product and asset data, route form submissions, send permitted dealer communications, provide support, improve reliability, and protect the service.
Brands own their workspace data. Dealers own their claimed company profile data. Brand-specific pricing, notes, authorizations, and campaign history stay scoped to the brand workspace.
BrandBinder shares data only as needed to operate the service, route authorized brand-to-dealer workflows, process email or payment services, comply with legal requirements, or protect against abuse. BrandBinder does not sell dealer lists.
BrandBinder may use infrastructure, email, payment, support, analytics, storage, app-distribution, and security providers to operate the service. A current subprocessor list can be provided during contracting or security review.
Unless a customer agreement says otherwise, BrandBinder uses its standard production hosting environment. Customers with EU, UK, or other data-residency requirements should raise them during setup. Data Processing Addendum terms and appropriate transfer safeguards are available for eligible customers by request.
Campaign sending must respect consent, targeting, and unsubscribe requirements. Brands control campaign audiences and content; BrandBinder provides the sending and opt-out tooling.
Field-report data is shared with the brand workspace that authorized the representative and may be visible to that brand's administrators. Submission metadata supports audit history, security, and reporting; it is not presented as continuous employee-location tracking.
Workspace data may be retained while an account is active and for a reasonable operational period after cancellation. Deletion or export requests are handled according to the applicable customer agreement and legal obligations.
Hosted BrandBinder files are intended for dealer distribution. Customers should keep original source files because self-serve restore and Drive-style sync are not part of the current service. Paired Mac and iPhone apps may cache approved files locally for offline or faster access.
See the Trust & data security page for access-control, backup, app-device, and data-location details.
Dealer logins are free. We will help you map products, assets, pricing, and dealer access before you invite anyone.
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BrandBinder